Patient Services & Billing Coordinator

Brown Medicine; Central Falls (RI); On-site; USD 26,000 - 41,000; Full time

Job summary

Brown University Health seeks a Patient Service Representative to manage front-d desk tasks, scheduling, and billing processes in a clinic setting. You will greet patients, verify demographics, support referrals and authorizations, and ensure proper payment handling at the point of service.

The role emphasizes accuracy, privacy, teamwork, and patient-centric service across multiple clinics in Central Falls, RI.

Qualifications

• Two years experience in a physician’s medical office practice.
• Completion of a two-year Medical Office Management/Medical Secretary program or equivalent.
• Proficient in English and appointment scheduling; strong interpersonal and communication skills.

Responsibilities

• Oversees patient financial process to ensure payments (co-pays, deductibles, self pay) are obtained.
• Greets patients, registers and checks in, answers phones, schedules appointments.
• Obtains referrals and authorizations, processes forms, and discharge procedures.
• Supports satellite offices as needed and maintains patient privacy.

Skills

Medical office experience

English proficiency

Interpersonal skills

Education

Two-year Medical Office Management/Medical Secretary program

Job description

Brown University Health seeks a Patient Service Representative to manage front-d desk tasks, scheduling, and billing processes in a clinic setting. You will greet patients, verify demographics, support referrals and authorizations, and ensure proper payment handling at the point of service.

The role emphasizes accuracy, privacy, teamwork, and patient-centric service across multiple clinics in Central Falls, RI.