Medical Office & Scheduling Coordinator

Brown University Health; Providence (RI); On-site; USD 33,000 - 55,000; Full time

Job summary

Brown University Health seeks an organized front desk/administrative assistant to support patient registration, scheduling, and billing. The role requires reliable handling of payments, accurate record-keeping, and strong customer service to patients and families in a hospital setting.

The incumbent will work under supervision to coordinate appointments, process co-pays, and maintain electronic health information systems.

Qualifications

• High school diploma required.
• Experience in a physician/medical office preferred.
• Strong customer service and communication skills.
• Ability to manage schedules, registrations, and payments with accuracy.

Responsibilities

• Coordinate patient scheduling and registrations.
• Collect co-payments and process payments.
• Prepare patient records and verify insurance eligibility.
• Assist with billing and coding tasks and denials follow-up.
• Communicate with care units and departments to optimize anesthesia scheduling.
• Update policies and provide quality customer service to patients and families.

Skills

Customer service

Organizational skills

Communication

Interpersonal skills

Education

High school diploma

Tools

Billing software

Electronic information systems

Job description

Brown University Health seeks an organized front desk/administrative assistant to support patient registration, scheduling, and billing. The role requires reliable handling of payments, accurate record-keeping, and strong customer service to patients and families in a hospital setting.

The incumbent will work under supervision to coordinate appointments, process co-pays, and maintain electronic health information systems.