Healthcare Scheduling & Administrative Coordinator

Lifespan; Providence (RI); On-site; USD 33,000 - 55,000; Full time

Job summary

Brown University Health is seeking an administrative assistant to perform a broad range of front-office and clinical support tasks at Rhode Island Hospital in Providence. You will handle patient records, registrations, scheduling, billing, and coordination with care teams.

The role requires high school graduation, strong organizational skills, and experience in a medical office. The position operates weekdays 7:00AM-3:30PM in a primarily on-site setting.

Qualifications

• High school graduate required.
• Experience in a business or physician office setting with three or more years preferred.
• Knowledge of medical billing/collection routines for physician office practice.
• Personal computer experience required.
• Demonstrates high level of organizational skills, ability to manage physician referrals, clinic visits, administrative meetings and operating schedules.
• Demonstrated independent judgement skills to appropriately prioritize urgent matters.
• Demonstrates excellent customer service skills with co-workers and physicians and has strong interpersonal skills showing support, sensitivity and empathy toward patients and their families.

Responsibilities

• Prepare and maintain patient records and registration materials.
• Schedule appointments and coordinate anesthesia-related procedures as needed.
• Verify demographic data and patient eligibility with insurance carriers.
• Collect co-payments and provide receipts to patients.
• Oversee billing and coding related functions and review diagnostic codes/CPT codes.
• Coordinate communication between physicians, staff, and external payors to resolve issues.

Skills

Customer service

Organizational skills

Independent judgment

Communication

Education

High school diploma

Tools

Office equipment

Job description

Brown University Health is seeking an administrative assistant to perform a broad range of front-office and clinical support tasks at Rhode Island Hospital in Providence. You will handle patient records, registrations, scheduling, billing, and coordination with care teams.

The role requires high school graduation, strong organizational skills, and experience in a medical office. The position operates weekdays 7:00AM-3:30PM in a primarily on-site setting.