Outpatient Scheduling & Billing Specialist

Rhode Island Medical Society; Providence, Northern (RI, KY); Hybrid; USD 30,000 - 32,000; Part time

Job summary

Brown University Health is seeking an administrative receptionist/billing assistant at Rhode Island Hospital in Providence. The role involves scheduling patients, registration, pre-registration, processing co-pays, and coordinating with multiple hospital departments to ensure smooth visits.

Key duties include medical records organization, coding/billing support, answering calls, greeting patients, and providing quality customer service to patients and families in a fast-paced clinical setting.

Qualifications

• PC skills in Windows and standard software.
• Knowledge of medical billing routines.
• Knowledge of medical terminology and codes.

Responsibilities

• Schedule patients using the hospital scheduling system and set appointment specifics.
• Complete pre-registration and verify demographics and insurance.
• Mail information to new patients and coordinate with external agencies.
• Answer calls, greet patients, verify information, and orient to the outpatient center.
• Enter and verify diagnosis/service codes in the billing system; resolve billing issues.
• Obtain and organize medical records for physicians and nurses; ensure complete files.
• Print reports from scheduling and billing systems.
• Perform duties per ambulatory care policies and procedures.
• Assist with centralized phone coverage as needed.

Skills

PC skills

Medical terminology

Customer service

Education

High School Diploma or equivalent

Tools

Online billing system

Job description

Brown University Health is seeking an administrative receptionist/billing assistant at Rhode Island Hospital in Providence. The role involves scheduling patients, registration, pre-registration, processing co-pays, and coordinating with multiple hospital departments to ensure smooth visits.

Key duties include medical records organization, coding/billing support, answering calls, greeting patients, and providing quality customer service to patients and families in a fast-paced clinical setting.