Outpatient Practice Operations Lead

AltaPointe Health; Saraland (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

AltaPointe Health in Saraland, AL seeks a Practice Manager to oversee day-to-day operations of the medical office, supervise staff, and ensure high-quality customer service and financial operations. The role emphasizes onboarding, training, performance reviews, reporting on program standards, workflow optimization, and coordination with leadership on strategic planning.

Requirements include a bachelor's degree (or equivalent) and 3+ years managing a medical practice; experience with

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Minimum 3 years' experience managing a medical practice.

Responsibilities

• Maintain efficient and accurate day-to-day operations of the medical office.
• Train and educate all supervised employees to ensure customer service and financial operation excellence.
• Implement quality initiatives to improve provider and patient satisfaction.
• Manage front-desk patient collections with checks and balances.
• Oversee scheduling, registration, and patient flow to enhance satisfaction and physician productivity.
• Provide recommendations and follow-up actions for operational inefficiencies.
• Lead team in professional management and best practices.
• Assist with strategic planning and resource allocation analysis.
• Provide weekly/monthly reporting with actionable recommendations.
• Ensure compliance with policies and practice standards.

Skills

Leadership

Training & education

Staff supervision

Customer service

Education

Bachelor's degree or equivalent (education+experience)

3+ years medical practice management

Tools

Microsoft Office Suite

Athena EHR

Avatar EHR

Job description

AltaPointe Health in Saraland, AL seeks a Practice Manager to oversee day-to-day operations of the medical office, supervise staff, and ensure high-quality customer service and financial operations. The role emphasizes onboarding, training, performance reviews, reporting on program standards, workflow optimization, and coordination with leadership on strategic planning.

Requirements include a bachelor's degree (or equivalent) and 3+ years managing a medical practice; experience with