Outpatient Practice Manager: Lead Operations & Team

AltaPointe Health Systems; Saraland (AL); On-site; USD 65,000 - 90,000; Full time

Job summary

AltaPointe Health Systems is seeking a Practice Manager to oversee the daily operations of a medical office, ensuring efficient workflows, accurate front-desk processes, and strong customer service outcomes.

You will lead onboarding, training, and ongoing staff development, while coordinating with leadership to implement quality initiatives and improve patient satisfaction. Proficiency with EHRs and billing basics is preferred.

Qualifications

• Bachelor’s degree or equivalent required.
• Minimum three years of experience managing a medical practice.
• Thorough knowledge of outpatient check-in to check-out process.
• Basic knowledge of billing preferred but not required.
• Proficient with computer applications including Microsoft Office Suite and EHR systems.
• Experience with Athena and Avatar EHRs is a plus.

Responsibilities

• Maintain efficient and accurate day-to-day operations of the medical office.
• Train and educate employees to ensure high-quality customer service and financial operations.
• Implement quality initiatives to improve provider and patient satisfaction surveys.
• Set checks to ensure accuracy of front-desk patient collections.
• Manage patient flow: triage, scheduling, registration, and throughput.

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Electronic Health Record (EHR) Systems

Athena

Avatar EHRs

Job description

AltaPointe Health Systems is seeking a Practice Manager to oversee the daily operations of a medical office, ensuring efficient workflows, accurate front-desk processes, and strong customer service outcomes.

You will lead onboarding, training, and ongoing staff development, while coordinating with leadership to implement quality initiatives and improve patient satisfaction. Proficiency with EHRs and billing basics is preferred.