Outpatient Patient Access Lead — Morning Shift

R1-Rc; Austin (TX); On-site; USD 24,000 - 35,000; Full time

Job summary

R1 RCM Inc. in Austin, TX is hiring a Patient Access Team Lead to oversee daily workflow in front-end registration and verification, ensuring accuracy and timely service for patients and providers.

You will monitor productivity, coach staff, and uphold compliance with operational and documentation standards while supporting process improvements in a fast-paced healthcare revenue cycle environment.

Qualifications

• Experience in Patient Access, registration, insurance verification, or hospital admitting operations.
• Strong organizational and time management skills.
• Ability to coach staff and reinforce expectations.

Responsibilities

• Review daily and monthly productivity metrics.
• Monitor associate performance and provide coaching when needed.
• Lead by example with punctuality, professionalism, accountability and follow-through.

Skills

Patient Access

Registration

Insurance verification

Coaching staff

Workflow prioritization

Tools

Entri

Compass

EMPI

Job description

R1 RCM Inc. in Austin, TX is hiring a Patient Access Team Lead to oversee daily workflow in front-end registration and verification, ensuring accuracy and timely service for patients and providers.

You will monitor productivity, coach staff, and uphold compliance with operational and documentation standards while supporting process improvements in a fast-paced healthcare revenue cycle environment.