Outpatient Office Secretary II

Commonwealth of Pennsylvania; Coaldale (Schuylkill County); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Clerk 2 to support the Bedford Outpatient Program. The position involves scheduling appointments, front desk duties, record maintenance, and client interactions to ensure smooth daily operations.

Work hours are 8:00 AM to 4:00 PM, Monday–Friday, with a potential for occasional remote work on a case-by-case basis. This is a full-time role in the Bedford area under the PA residency requirements.

Qualifications

• Six months as a Clerk 1 or completion of eighth-grade education.
• High school business curriculum or equivalent experience.

Responsibilities

• Appointment Support: Schedule appointments, manage cancellations and coordinate doctor workdays.
• Record Maintenance: Retrieve charts and check forms in the electronic health record.
• Front Desk Service: Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Information Verification: Confirm demographics, insurance details, and required documents during intake.
• Office Assistance: Prepare referrals, print schedules, and organize files for letters.
• Client Interaction: Screen medication and appointment calls and maintain positive rapport.

Education

Six months as a Clerk 1 and educational development to the level of the eighth grade

High school business curriculum

Any equivalent experience and/or training

Job description

The Commonwealth of Pennsylvania is seeking a Clerk 2 to support the Bedford Outpatient Program. The position involves scheduling appointments, front desk duties, record maintenance, and client interactions to ensure smooth daily operations.

Work hours are 8:00 AM to 4:00 PM, Monday–Friday, with a potential for occasional remote work on a case-by-case basis. This is a full-time role in the Bedford area under the PA residency requirements.