Outpatient Admin Clerk 2 – Front Desk & Records

Commonwealth of Pennsylvania; Pennsylvania; On-site; USD 32,000 - 42,000; Full time

Job summary

The Commonwealth of Pennsylvania seeks a Clerk 2 to support the Bedford Outpatient Program, handling appointments, records, and front desk duties with accuracy and courtesy. This full-time position requires strong organizational skills, attention to detail, and the ability to work 8:00 AM–4:00 PM, Monday through Friday, with occasional after-hours or emergencies as needed.

Remote work is limited to rare cases.

Qualifications

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Responsibilities

• Schedule and coordinate appointments and doctor workdays.
• Retrieve charts and check forms in the Electronic Health Record.
• Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Confirm demographics, insurance details, and documents during intake meetings.
• Prepare referral paperwork, print schedules, and organize files for outgoing letters.
• Screen medication and appointment calls and maintain positive rapport with individuals and staff.

Skills

Clerical experience

Data entry

Customer service

Administrative support

Education

High school diploma

Tools

Electronic Health Record (EHR)

Job description

The Commonwealth of Pennsylvania seeks a Clerk 2 to support the Bedford Outpatient Program, handling appointments, records, and front desk duties with accuracy and courtesy. This full-time position requires strong organizational skills, attention to detail, and the ability to work 8:00 AM–4:00 PM, Monday through Friday, with occasional after-hours or emergencies as needed.

Remote work is limited to rare cases.