Clerk 2 (Local Government) - Bedford County MH/ID

Commonwealth Of Pennsylvania; Chalybeate (PA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Pension plan

Paid time off

Alternative work schedule

Job summary

The Commonwealth of Pennsylvania seeks a Secretary to support the Bedford Outpatient Program. You will schedule appointments, answer phones, handle payments, prepare letters, and manage registration to keep the clinic operating smoothly.

As Clerk 2, you will maintain records, greet visitors, verify demographics and insurance, and assist with referrals. Full-time hours are 8:00 AM to 4:00 PM, with a 30‑minute lunch; occasional after-hours work may occur, and limited telework could be approved.

Qualifications

• Six months as a Clerk 1 and education to the eighth grade; or completion of a high school business curriculum; or any equivalent experience and/or training which provided the required knowledges and abilities.
• You must meet the PA residency requirement and be able to perform essential job functions.
• Background investigations are required including PA State Police and FBI clearance.
• Position falls under Older Adult Protective Services Act and Child Protective Services Law with associated clearances.

Responsibilities

• Schedule appointments, manage cancellations, and coordinate doctor workdays.
• Retrieve charts and check forms in the Electronic Health Record.
• Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Confirm demographics, insurance details, and required documents during intake meetings.
• Prepare referral paperwork, print schedules, and organize files for outgoing letters.
• Screen medication and appointment calls and maintain positive rapport with individuals and staff.

Skills

Appointment scheduling

Front desk service

Record maintenance

Education

Six months as Clerk 1 / eighth grade

High school business curriculum

Job description

$26,553.00 Annually

Bedford County, PA

Civil Service Permanent Full-Time

CS-2026-58427-L0012

Local Government

HS Bedford-Somerset Co Mh/Id U

11/05/2026

11/18/2026 11:59 PM Eastern

L0012

80011839

Non-Union

LG

LG

88213456

Bedford-Somerset Developmental and Behavioral Health Services

1243 Shed Road

Bedford

15522

Jen Georg

814.443.4891

[e-mail]

THE POSITION

Thank you for viewing our job posting! Our vision is for every person and family that we serve will have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co.

This opportunity is for a Secretary to perform clerical functions for the Bedford Outpatient Program. This position schedules appointments, answers phone calls, takes payments, prepares letters, completes registration, scans documents, and performs other office duties. Excellent benefits, pension plan, alternative work schedule options, paid time off, and more!

DESCRIPTION OF WORK

This position supports the daily operations of the Bedford Outpatient Program by managing appointments, records, communication, and front desk activities. The role helps individuals, staff, and visitors by keeping information organized and providing reliable assistance throughout the office. As a Clerk 2, you will perform the following duties:

• Appointment Support: Schedule appointments, manage cancellations, and coordinate doctor workdays
• Record Maintenance: Retrieve charts and check forms in the Electronic Health Record
• Front Desk Service: Greet visitors, answer calls for staff, and direct individuals to appropriate personnel
• Information Verification: Confirm demographics, insurance details, and required documents during intake meetings
• Office Assistance: Prepare referral paperwork, print schedules, and organize files for outgoing letters
• Client Interaction: Screen medication and appointment calls and maintain positive rapport with individuals and staff

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• On occasion, staff may need to work hours outside of the set work week to complete projects, meet work demands or in the event of an emergency.
• Telework: This position is typically not eligible for remote work; however, one day periodically of remote work may be approved on a case by case basis.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Six months as a Clerk 1 and educational development to the level of the eighth grade; or
• Completion of a high school business curriculum; or
• Any equivalent experience and/or training which provided the required knowledges and abilities.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation.
• This position falls under the provisions of the Older Adult Protective Services Act.
  • Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.
• This position falls under the provisions of the Child Protective Services Law.
  • Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

Veterans:

Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.