Clerk 2: Front Desk Secretary - Full-Time with Benefits

Commonwealth of Pennsylvania; Chalybeate (PA); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Pension plan

Paid time off

Alternative work schedule

Job summary

The Commonwealth of Pennsylvania seeks a Secretary to support the Bedford Outpatient Program. You will schedule appointments, answer phones, handle payments, prepare letters, and manage registration to keep the clinic operating smoothly.

As Clerk 2, you will maintain records, greet visitors, verify demographics and insurance, and assist with referrals. Full-time hours are 8:00 AM to 4:00 PM, with a 30‑minute lunch; occasional after-hours work may occur, and limited telework could be approved.

Qualifications

• Six months as a Clerk 1 and education to the eighth grade; or completion of a high school business curriculum; or any equivalent experience and/or training which provided the required knowledges and abilities.
• You must meet the PA residency requirement and be able to perform essential job functions.
• Background investigations are required including PA State Police and FBI clearance.
• Position falls under Older Adult Protective Services Act and Child Protective Services Law with associated clearances.

Responsibilities

• Schedule appointments, manage cancellations, and coordinate doctor workdays.
• Retrieve charts and check forms in the Electronic Health Record.
• Greet visitors, answer calls for staff, and direct individuals to appropriate personnel.
• Confirm demographics, insurance details, and required documents during intake meetings.
• Prepare referral paperwork, print schedules, and organize files for outgoing letters.
• Screen medication and appointment calls and maintain positive rapport with individuals and staff.

Skills

Appointment scheduling

Front desk service

Record maintenance

Education

Six months as Clerk 1 / eighth grade

High school business curriculum

Job description

The Commonwealth of Pennsylvania seeks a Secretary to support the Bedford Outpatient Program. You will schedule appointments, answer phones, handle payments, prepare letters, and manage registration to keep the clinic operating smoothly.

As Clerk 2, you will maintain records, greet visitors, verify demographics and insurance, and assist with referrals. Full-time hours are 8:00 AM to 4:00 PM, with a 30‑minute lunch; occasional after-hours work may occur, and limited telework could be approved.