Outpatient Medical Admin Specialist (Full-Time)

U.S. Department of Veterans Affairs; Beckley (WV); On-site; USD 42,000 - 62,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (MSA) to support outpatient clinics by handling scheduling, patient check-in, and coordination of diagnostic testing and consult appointments.

The role requires strong organizational and communication skills, accuracy in updating demographics and insurance information, and ability to work with a diverse team of clinicians while complying with privacy regulations.

Qualifications

• Experience scheduling and coordinating patient appointments and tests.
• Accurate data entry for demographics and insurance information.
• Ability to communicate with patients and multiple healthcare staff.
• Familiarity with privacy regulations and release of information policies.

Responsibilities

• Manage outpatient clinic appointment schedules and referrals.
• Check-in patients and verify demographics and insurance at every visit.
• Coordinate administrative information between staff and Veterans.

Skills

Scheduling appointments

Phone and written communication

Demographics verification

Insurance information processing

Education

High school diploma or GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (MSA) to support outpatient clinics by handling scheduling, patient check-in, and coordination of diagnostic testing and consult appointments.

The role requires strong organizational and communication skills, accuracy in updating demographics and insurance information, and ability to work with a diverse team of clinicians while complying with privacy regulations.