VA Medical Support Assistant - Patient Scheduling & Admin

U.S. Department of Veterans Affairs; Philadelphia (Philadelphia County); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Parental Leave

Child Care Subsidy

Federal pension/401K

Job summary

The U.S. Department of Veterans Affairs, Philadelphia VA Medical Center, is seeking a Medical Support Assistant (MSA) to support inpatient and outpatient healthcare delivery.

The MSA will advise clinical staff, manage patient appointments, and assist with care coordination in various units and clinics within HAS. Responsibilities include scheduling, data entry, and coordinating with transfer services while maintaining accurate patient demographics and insurance information.

Responsibilities

• Answer phones and greet patients.
• Schedule appointments and verify provider orders.
• Enter and track electronic medical records and orders.
• Coordinate transfers and clinic support across inpatient/outpatient settings.

Job description

The U.S. Department of Veterans Affairs, Philadelphia VA Medical Center, is seeking a Medical Support Assistant (MSA) to support inpatient and outpatient healthcare delivery.

The MSA will advise clinical staff, manage patient appointments, and assist with care coordination in various units and clinics within HAS. Responsibilities include scheduling, data entry, and coordinating with transfer services while maintaining accurate patient demographics and insurance information.