Medical Office & Scheduling Specialist

US-Department-of-Veterans-Affair; Kansas City (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

The United States Department of Veterans Affairs Kansas City VA Medical Center is seeking a Medical Support Assistant (MSA) at GS-05 level to perform a full range of outpatient administrative support duties under the OCC service line. The position requires a high school diploma or equivalent and may involve grandfathering provisions for eligible current VA employees.

Responsibilities include patient support tasks, data entry into electronic health records, scheduling, and professional

Qualifications

• Advanced medical terminology knowledge to understand diagnoses and procedures.
• Strong customer service skills to identify concerns and route to appropriate staff.
• Ability to operate computerized systems to enter, modify, and retrieve PII in EHRs and scheduling systems.
• Ability to schedule medical appointments in a clinical setting.

Skills

Medical terminology

Customer service

Data entry / EHR

Appointment scheduling

Independent work

Professional communication

Education

High school diploma

Tools

EHR systems

Scheduling software

Microsoft Office

Job description

The United States Department of Veterans Affairs Kansas City VA Medical Center is seeking a Medical Support Assistant (MSA) at GS-05 level to perform a full range of outpatient administrative support duties under the OCC service line. The position requires a high school diploma or equivalent and may involve grandfathering provisions for eligible current VA employees.

Responsibilities include patient support tasks, data entry into electronic health records, scheduling, and professional