Outpatient Imaging Scheduler & Records Coordinator

Brown University Health; Providence (RI); On-site; USD 23,000 - 29,000; Full time

Job summary

Brown University Health is seeking a Scheduling Secretary for Outpatient Imaging Services. The role involves handling appointment requests by phone and online systems, verifying patient information and insurance, and coordinating with imaging staff to ensure accurate electronic records.

The position supports the imaging workflow, manages records before appointments, and communicates clearly with patients and physicians to facilitate smooth service delivery.

Qualifications

• High school diploma or equivalent required.
• 3–6 months related experience in a customer-facing role.
• Familiarity with medical terminology and scheduling processes helpful.
• Experience with electronic records and data entry preferred.

Responsibilities

• Receive scheduling requests via telephone and online system.
• Determine modality availability and schedule appointments.
• Obtain and verify patient demographics and insurance details.
• Process physician orders and ensure record accuracy before appointments.
• Coordinate with imaging staff and prepare electronic records.

Skills

Interpersonal skills

Customer service

Data entry

Scheduling system proficiency

Education

High school diploma

Tools

Online scheduling system

Electronic health records (EHR)

Job description

Brown University Health is seeking a Scheduling Secretary for Outpatient Imaging Services. The role involves handling appointment requests by phone and online systems, verifying patient information and insurance, and coordinating with imaging staff to ensure accurate electronic records.

The position supports the imaging workflow, manages records before appointments, and communicates clearly with patients and physicians to facilitate smooth service delivery.