Ambulatory Care Scheduler & Billing Coordinator

RIH Rhode Island Hospital; Rhode Island; Sur place; USD 25 000 - 33 000; Plein temps

Résumé du poste

Brown University Health is seeking an administrative professional to streamline patient visits at Rhode Island Hospital. The role covers scheduling, registration, billing, and handling co-pays with accuracy and courtesy.

The successful candidate will manage patient records, verify insurance information, mail pre-appointment materials, and coordinate with outside agencies as needed to ensure seamless clinic flow.

Qualifications

• Knowledge of patient billing routines and diagnosis/service codes.
• Ability to handle courteous telephone technique and provide quality customer service.
• Familiarity with Windows OS and basic PC software used in medical settings.

Responsabilités

• Schedule patients using the hospital system and arrange follow-ups and pre-registration.
• Enter codes in the billing system and handle co-pay collection with receipts.
• Prepare registration cards and verify insurance details with carriers.
• Provide receptionist functions for outpatient centers and greet patients.
• Resolve billing issues with Patient Financial Services and refer to advocates as needed.
• Collect and organize medical records and ensure file completeness before visits.

Connaissances

Customer service

Telephone etiquette

Medical billing

Medical terminology

Formation

High School Diploma or equivalent

Description du poste

Brown University Health is seeking an administrative professional to streamline patient visits at Rhode Island Hospital. The role covers scheduling, registration, billing, and handling co-pays with accuracy and courtesy.

The successful candidate will manage patient records, verify insurance information, mail pre-appointment materials, and coordinate with outside agencies as needed to ensure seamless clinic flow.