Outpatient Front Desk & Patient Services Specialist

StrideCare; Mesquite (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

StrideCare is seeking a professional Front Office Associate for outpatient patient care. You will greet patients, register new patients, verify insurance, schedule appointments, and assist with administrative tasks at the front desk.

This role requires strong communication, attention to detail, and proficiency with Athena EHR and MS Office. Candidates should have a high school diploma and healthcare customer service experience. StrideCare is an Equal Opportunity Employer.

Qualifications

• High School Diploma is required.
• Minimum of 2 years of front office experience in a physician's office or hospital.
• Knowledge of medical terminology and health care insurance.
• Proficiency with MS Office and familiarity with EHR systems (Athena preferred).

Responsibilities

• Greet and welcome patients with a positive attitude.
• Register new patients and update existing records; verify insurance.
• Schedule and confirm patient appointments; manage appointment slots.
• Answer phones and assist patients with inquiries; direct to staff.
• Collect co-pays, co-insurance, deductibles, or balances; reconcile daily payments.
• Maintain a neat front desk area and coordinate with medical staff for patient flow.
• Assist with administrative tasks and generate reports for marketing or communication.
• Cross-train across clinic functions and provide coverage for other clinics as needed.

Skills

Interpersonal skills

Time management

Attention to detail

Athena EHR

MS Office

Education

High School Diploma

Tools

Athena EHR

MS Word

MS Excel

Outlook

Job description

StrideCare is seeking a professional Front Office Associate for outpatient patient care. You will greet patients, register new patients, verify insurance, schedule appointments, and assist with administrative tasks at the front desk.

This role requires strong communication, attention to detail, and proficiency with Athena EHR and MS Office. Candidates should have a high school diploma and healthcare customer service experience. StrideCare is an Equal Opportunity Employer.