Outpatient Front Desk & Admin Coordinator

Alliance PTP, LLC; Kentwood (MI); On-site; USD 22,000 - 30,000; Full time

Job summary

Advent PT in Kentwood, MI is seeking a full-time Front Office Coordinator to join our outpatient clinic team. This role serves as the first point of contact for patients and supports administrative functions while ensuring HIPAA and Medicare compliance.

Responsibilities include handling insurance verification, patient registration, scheduling, and delivering exceptional customer service in a fast-paced environment.

Qualifications

• High School Diploma or GED required.
• Two years of experience in a medical office, customer service, or other similar business setting preferred.
• Basic computer skills including proficiency with Microsoft Office and Outlook.

Responsibilities

• Complete daily general office and administrative duties
• Oversee the collect of required insurance co-payments and patient registration, as well as document and reconcile daily schedule
• Provide outstanding and professional customer service to ensure efficiency and promote a positive patient experience
• Verify insurance benefits
• Monitor incoming phone calls and clinic visitors to ensure accurate, timely, and positive clinic communication, facilitation, and presentation

Skills

Customer service

Communication skills

Organizational skills

Multi-tasking

Microsoft Office

Education

High School Diploma or GED

Tools

Outlook

Microsoft Office

Job description

Advent PT in Kentwood, MI is seeking a full-time Front Office Coordinator to join our outpatient clinic team. This role serves as the first point of contact for patients and supports administrative functions while ensuring HIPAA and Medicare compliance.

Responsibilities include handling insurance verification, patient registration, scheduling, and delivering exceptional customer service in a fast-paced environment.