Outpatient Clinic Office Assistant — Front Desk

HUPCFL; Jacksonville (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401K match

Paid Time Off

Paid Holidays

Job summary

Harmony United Psychiatric Care in Jacksonville, FL, is hiring an Office Assistant for our outpatient clinic. This full-time position involves greeting patients, check-in/out, scheduling, and supporting front-desk operations with a focus on HIPAA compliance and patient communication.

The role requires an AA or higher, at least three years in healthcare, and offers a base salary with productivity and performance bonuses, plus benefits and a 401K match.

Qualifications

• Associate degree (AA) or higher.
• Bachelor’s degree will be preferred.
• At least three years of experience in a health care setting, preferably in an outpatient clinic setting.

Responsibilities

• Greet patients, check them in/out, and direct them to appropriate departments or waiting areas.
• Accept inbound calls and make outbound calls to patients.
• Ensure the cleanliness and organization of office spaces and waiting areas.
• Monitor and replenish office supplies and medical forms; coordinate maintenance and repair of office equipment.
• Assist in communicating appointment reminders, test results, and other pertinent information to patients.
• Adhere to clinic policies, procedures, and regulatory requirements (e.g., HIPAA) in all administrative activities.

Education

Associate degree (AA)

Bachelor's degree preferred

Job description

Harmony United Psychiatric Care in Jacksonville, FL, is hiring an Office Assistant for our outpatient clinic. This full-time position involves greeting patients, check-in/out, scheduling, and supporting front-desk operations with a focus on HIPAA compliance and patient communication.

The role requires an AA or higher, at least three years in healthcare, and offers a base salary with productivity and performance bonuses, plus benefits and a 401K match.