Outpatient Clinic Front Office Assistant I

UT Southwestern Medical Center; Richardson (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PPO medical plan

100% coverage for preventive care

Paid Time Off

TRS retirement program

Paid parental leave

Wellness programs

Tuition reimbursement

PSLF eligible employer

Job summary

UT Southwestern Medical Center in Richardson, TX is seeking a Clinical Staff Assistant I to support outpatient front office operations, handling phone and in-person interactions with patients and families under supervision.

You will work toward CSA competencies, gain exposure to Epic EMR, and contribute to a patient-centered care model within a supportive team environment with strong benefits.

Qualifications

• High School Diploma or GED with prior customer service experience required.
• CSA competencies in two clinical front office operations within 6-12 months of hire.
• Degree in related field and/or related experience preferred but not required.

Responsibilities

• Learn and demonstrate proficiency in two clinical front office operations within 6–12 months.
• Registration, Scheduling, Inbound call documentation, Insurance entry and verification.
• Referrals management; Cash handling and patient check-in/check-out.
• Maintain Epic EMR knowledge and front office workflows.
• Deliver high-quality patient service and maintain confidentiality.

Skills

Customer service

Communication

Teamwork

Education

High School Diploma or GED

Related degree (preferred)

Job description

UT Southwestern Medical Center in Richardson, TX is seeking a Clinical Staff Assistant I to support outpatient front office operations, handling phone and in-person interactions with patients and families under supervision.

You will work toward CSA competencies, gain exposure to Epic EMR, and contribute to a patient-centered care model within a supportive team environment with strong benefits.