Outpatient Access & Billing Specialist

Brown Medicine; Cranston (RI); On-site; USD 30,000 - 32,000; Full time

Job summary

Brown University Health is seeking an administrative professional to streamline patient visits in a hospital setting. The role involves scheduling, registration, billing, and maintaining accurate patient records while ensuring efficient communication with patients, providers, and insurance entities.

The position requires strong customer service, attention to detail, and experience with hospital billing systems.

Qualifications

• High School Diploma or equivalent.
• Knowledge of medical billing routines and diagnosis/procedure codes.
• Experience with online billing systems.
• Courteous telephone technique and strong customer service.

Responsibilities

• Schedules patients using the hospital scheduling system and confirms appointment details.
• Handles registration/pre-registration and verifies patient information and demographics.
• Processes co-pays and provides receipts; mails informational material to new patients.
• Verifies insurance qualification and obtains pre-authorizations as needed.
• Prints and processes reports using scheduling and billing systems; tracks follow-up and billing status.
• Obtains and organizes medical records for physicians and nurses; ensures files are complete prior to treatment.

Skills

PC skills

Medical billing

Telephone etiquette

Customer service

Education

High School Diploma or equivalent

Tools

Epic

Cedaron

Windows OS

Job description

Brown University Health is seeking an administrative professional to streamline patient visits in a hospital setting. The role involves scheduling, registration, billing, and maintaining accurate patient records while ensuring efficient communication with patients, providers, and insurance entities.

The position requires strong customer service, attention to detail, and experience with hospital billing systems.