Outdoor Services Attendant - Seasonal

Shore-Lodge-Whitetail-LLC; McCall (ID); On-site; USD 18,000 - 25,000; Full time

Job summary

Shore Lodge Whitetail LLC in McCall, Idaho, seeks an Outdoor Services Attendant to ensure guest arrival, stay and departure service needs are met at a high service level. You will support multiple departments and maintain outdoor facilities including the pool, beach, water deck, and walkways.

The role emphasizes a positive guest experience, teamwork with grounds and laundry, and weekend/holiday hour flexibility. Forbes service experience and a valid driver’s license are a plus.

Qualifications

• Self-starter with ability to multitask and deliver superior customer service.
• Flexible to work weekends/holidays and varied hours.
• Forbes service experience and/or guest service background preferred.
• High School Diploma or equivalent.
• Effective communication with guests and coworkers.
• Clean driving record and valid driver's license.

Responsibilities

• Rake beaches daily and remove trash.
• Set up and track rental items: paddleboards, kayaks, paddles, life vests.
• Clean, set up and tear down outdoor furniture, umbrellas and cushions on beach, pool and deck.
• Maintain water deck.
• Manage Smores Firepit area inventory daily and set up/teardown.
• Empty and clean outdoor trash and recycle receptacles.
• Clean dock surfaces and deadhead plants on deck.
• Coordinate towel recovery with laundry for adequate supply.
• Sweep walkways and keep sand in designated areas.
• Work with grounds department to keep walkways clean.
• Learn resort operations to assist at all times.

Skills

Self-starter

Multi-tasking

Customer service

Weekend flexibility

Forbes service

Communication

Driver's license

Education

High School Diploma

Job description

Description

SUMMARY:

The Outdoor Services position is responsible for ensuring that our guest’s arrival, stay and departure service needs are fulfilled at 5star/diamond service level. As an Outdoor Services Attendant, you are responsible for conveying a positive and unforgettable service experience. This position supports multiple departments and are responsible for maintaining all of the outdoor facilities at The Shore Lodge. This includes the pool, hot tub, beach, water deck, trash receptacles, outdoor plants and walkways. The successful attendant serves as a Shore Lodge Whitetail ambassador, engaging the guest and other associates at every opportunity.

Requirements

WHAT YOU NEED TO BE SUCCESSFUL:

• Act as a self-starter with the ability to multi-task and remain focused while providing superior customer service
• Flexibility to work frequent weekend and holiday hours and varied hours of operation
• Relevant Forbes service experience preferred and/or previous Guest Service Experience
• High School Diploma or equivalent Education
• Ability to communicate effectively with and receive information from guests and coworkers
• Possess a clean driving record and a Valid driver’s license

WHAT YOU GET TO DO:

• Rake beaches daily and remove trash
• Set up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toys
• Clean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deck
• Maintain water deck
• Manage the smores inventory daily, set up and tear down the Smores Firepit area
• Empty and Clean all outdoor trash and recycle receptacles
• Clean dock surfaces, water and dead head plants on deck
• Perform continual towel recovery and set up, work closely with the laundry department for adequate towel supply
• Sweep the walkways keeping the sand in sand areas
• Work closely with grounds department to maintain clean walkways
• Become well versed in all resort operations to be able to assist at all times