Outdoor Services Attendant - Seasonal

Whitetail Club; McCall (ID); On-site; USD 30,000 - 40,000; Full time

Job summary

The Whitetail Club in McCall, Idaho is seeking an Outdoor Services Attendant responsible for ensuring a 5-star service experience for guests. The role involves managing outdoor facilities including the beach, pool, and also engaging with guests to provide superior service.

A successful candidate will be a self-starter with a strong emphasis on customer service and willingness to work flexible hours, including weekends. Duties include setting up beach items, maintaining cleanliness, and supporting multiple departments during guest activities.

Qualifications

• Ability to act as a self-starter and multi-task while providing excellent service.
• Flexibility for varied hours, especially weekends and holidays.
• Relevant service experience preferred.

Responsibilities

• Rake beaches daily and remove trash.
• Set up and manage rental items like paddleboards and kayaks.
• Clean and set up outdoor furniture, umbrellas, and cushions.
• Maintain cleanliness of the water deck and outdoor areas.
• Manage the smores inventory and firepit setup.

Skills

Customer service

Flexibility

Multi-tasking

Effective communication

Education

High School Diploma or equivalent

Job description

SUMMARY

The Outdoor Services position is responsible for ensuring that our guest’s arrival, stay and departure service needs are fulfilled at 5-star/diamond service level. As an Outdoor Services Attendant, you convey a positive and unforgettable service experience. This position supports multiple departments and is responsible for maintaining all of the outdoor facilities at The Shore Lodge, including the pool, hot tub, beach, water deck, trash receptacles, outdoor plants and walkways. The successful attendant serves as a Shore Lodge Whitetail ambassador, engaging guests and other associates at every opportunity.

QUALIFICATIONS

• Act as a self-starter with the ability to multi‑task and remain focused while providing superior customer service.
• Flexibility to work frequent weekend and holiday hours and varied hours of operation.
• Relevant Forbes service experience preferred and/or previous Guest Service Experience.
• High School Diploma or equivalent education.
• Ability to communicate effectively with and receive information from guests and coworkers.
• Possess a clean driving record and a Valid driver’s license.

RESPONSIBILITIES

• Rake beaches daily and remove trash.
• Set up, track rental items, paddleboards, kayaks, paddles, life vests, and other water/sand toys.
• Clean, set up and tear down all outdoor furniture, umbrellas and cushions on the beach, pool and hot tub deck.
• Maintain water deck.
• Manage the smores inventory daily, set up and tear down the Smores Firepit area.
• Empty and clean all outdoor trash and recycle receptacles.
• Clean dock surfaces, water and dead head plants on deck.
• Perform continual towel recovery and set up, work closely with the laundry department for adequate towel supply.
• Sweep the walkways keeping the sand in sand areas.
• Work closely with grounds department to maintain clean walkways.
• Become well versed in all resort operations to be able to assist at all times.