Outdoor Retail Guide & Customer Experience Pro

Colonial Group; Birmingham (AL); On-site; USD 26,000 - 36,000; Full time

Job summary

Orvis in Birmingham, AL is seeking a dynamic Sales Associate and Retail Guide to welcome customers and outfit them for outdoor adventures. You will work alongside store leadership to deliver world-class service and build relationships with shoppers, while developing strong knowledge of Orvis products and omnichannel offerings.

You’ll participate in merchandising, maintain a safe workspace, and contribute to a friendly, inclusive store atmosphere that reflects Orvis’s values.

Qualifications

• Excellent customer service and relationship-building skills.
• Willingness to learn Orvis products and services.
• Ability to stand, lift up to 30 pounds, and maintain safety standards.

Responsibilities

• Create a welcoming and inclusive store atmosphere.
• Serve as a brand ambassador in a fast-paced retail environment.
• Develop knowledge of Orvis products and assist customers authentically.
• Assist with merchandising and restocking between customers.
• Maintain a safe, clean, and organized workspace.

Job description

Orvis in Birmingham, AL is seeking a dynamic Sales Associate and Retail Guide to welcome customers and outfit them for outdoor adventures. You will work alongside store leadership to deliver world-class service and build relationships with shoppers, while developing strong knowledge of Orvis products and omnichannel offerings.

You’ll participate in merchandising, maintain a safe workspace, and contribute to a friendly, inclusive store atmosphere that reflects Orvis’s values.