Retail Sales Associate - Seasonal

The-Orvis-Company-7; Carmel (IN); On-site; USD 26,000 - 38,000; Full time

Job summary

Orvis is seeking a dynamic Retail Guide to inspire customers and outfit them for outdoor adventures in Carmel, IN. You will work with the Store Manager to create a welcoming atmosphere and deliver world-class service.

Responsibilities include brand advocacy, knowledge-building about Orvis products, and supporting store merchandising while maintaining safety and presentation standards.

Qualifications

• Friendly, inviting personality and ability to build relationships with customers and coworkers.
• Deliver world-class customer service through empathy and customer-centric thinking.
• Develop in-depth knowledge of Orvis products and services to confidently suggest products.
• Support omnichannel retail activities and maintain store standards.

Responsibilities

• Create a welcoming store atmosphere and be a brand ambassador.
• Serve as a role model in a fast-paced retail environment.
• Assist customers and guide them through outfitting for adventures.
• Contribute to store merchandising, presentation, and restocking.
• Follow safety policies and maintain a clean workspace.

Skills

Friendly personality

Relationship building

Customer service

Empathy

Critical thinking

Customer centricity

Entrepreneurial spirit

Computer skills

Time management

Visual merchandising

Job description

At Orvis, our Sales Associates are front line Retail Guides-inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

WE'RE LOOKING FOR:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis' omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

To access our California Applicant Privacy Notice, follow this link: https://www.orvis.com/california-applicant-notice.html