Outdoor Retail Guide & Brand Ambassador

The-Orvis-Company-7; Royal Oak (MI); On-site; USD 19,000 - 23,000; Full time

Job summary

Orvis in Royal Oak, MI seeks a friendly Retail Guide to deliver world-class customer service and outfit customers for outdoor adventures. You will collaborate with store leadership to maintain an inviting atmosphere and showcase products through merchandising and attentive service.

Responsibilities include developing product knowledge, engaging customers authentically, and supporting omnichannel initiatives while upholding safety and presentation standards.

Qualifications

• Friendly and inviting personality with strong customer focus.
• Ability to build relationships and deliver world-class service.
• Willingness to learn product knowledge and apply it in sales.

Responsibilities

• Create a welcoming store atmosphere and be a brand ambassador.
• Provide empathetic, customer-centric service in a fast-paced environment.
• Improve store presentation and restock as needed while maintaining safety standards.

Skills

Customer service

Relationship building

Merchandising

Tools

POS systems

Job description

Orvis in Royal Oak, MI seeks a friendly Retail Guide to deliver world-class customer service and outfit customers for outdoor adventures. You will collaborate with store leadership to maintain an inviting atmosphere and showcase products through merchandising and attentive service.

Responsibilities include developing product knowledge, engaging customers authentically, and supporting omnichannel initiatives while upholding safety and presentation standards.