Outdoor Operations Supervisor — Guest Experience Leader

Under Canvas; Dalton (NH); In loco; USD 30.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health Insurance

401K

Heavily discounted tents for Under Can

Bar N Ranch lodge and cabin discounts

Lifestyle partner brand and industry

Employee Assistance Program

Descrizione del lavoro

Under Canvas in Dalton, NH seeks an Operations Supervisor to lead guest services and operations across front desk, maintenance, housekeeping, and food & beverage. You’ll partner with the GM/AGM to ensure exceptional guest experiences and manage the camp concierge, guest experience coordinator, and housekeeping teams.

This seasonal, non-exempt role requires strong leadership, problem-solving, and the ability to work independently to oversee camp operations and drive efficiency while maintaining a

Competenze

• High School Diploma or GED or applicable work experience.
• Minimum 1 year supervisory experience in hospitality.
• Valid driver’s license.
• Demonstrated commitment to delivering high quality customer service.
• Strong organizational and communication skills.

Mansioni

• Cross trained in multiple property departments.
• Respond quickly to changing situations on property.
• Deliver clear expectations to the team in all operational areas.
• Communicate professionally with internal and external stakeholders.
• Maintain a positive and open-minded attitude.
• Assist in interviews and hiring.

Conoscenze

Supervisory experience

Hospitality experience

Customer service

Communication skills

Leadership

Interpersonal skills

Team collaboration

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

HMS systems

POS systems

Descrizione del lavoro

Under Canvas in Dalton, NH seeks an Operations Supervisor to lead guest services and operations across front desk, maintenance, housekeeping, and food & beverage. You’ll partner with the GM/AGM to ensure exceptional guest experiences and manage the camp concierge, guest experience coordinator, and housekeeping teams.

This seasonal, non-exempt role requires strong leadership, problem-solving, and the ability to work independently to oversee camp operations and drive efficiency while maintaining a