Outdoor Living Consultant Collaborative Team No Cold Calling

RECREATION UNLIMITED; Noblesville (IN); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Competitive salary

Bonus based on performance

Free snacks/drinks

Gym membership reimbursement

Job summary

RECREATION UNLIMITED in Noblesville, Indiana is looking for a Customer Experience Advisor. This role emphasizes a consultative approach, helping customers find the right products without aggressive sales tactics. A strong team culture is fostered, and the position offers a consistent schedule from Tuesday to Saturday, 10:00 AM to 6:00 PM. With generous PTO and health benefits, this role suits those seeking a fulfilling career in a family-owned business that prioritizes employee growth.

Qualifications

• Prior retail or customer service experience is a plus.
• Ability to work Tuesday to Saturday, 10:00 AM to 6:00 PM.
• Experience and personality are valued more than formal education.

Responsibilities

• Manage the 'concierge' experience using CRM tools.
• Advise customers on hot tubs, playsets, and structures.
• Help develop better systems to improve efficiency.
• Maintain positive relationships with customers from start to finish.

Skills

Team player

Reliable & action-oriented

Tech-savvy

Positive attitude

Education

High School Diploma

Bachelor’s preferred

Tools

CRM software

Online sales tools

Job description

Benefits:

• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Free food & snacks
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• Wellness resources

Schedule: Tuesday – Saturday, 10:00 AM – 6:00 PM (Consistent, Full-Time)

Culture: Team-First / Concierge Style

Are you tired of the "Retail Grind" or "Shark Tank" sales? If you love helping people but hate the 9:00 PM mall shifts, the cut‑throat competition for leads, and the "hard sell" tactics that feel outdated and annoying, we have a seat for you.

At Recreation Unlimited, we’ve been a family‑owned staple for over 30 years. We don’t sell "units"; we sell the best day of a kid’s summer, a parent’s nightly escape, and quality family time. We’re looking for a Customer Experience Advisor who wants a career, not just a retail job.

Why we’re different:

• No "Sharks" Allowed: We use a collaborative team model. We win together, and we support each other. You’ll never have to worry about a coworker "stealing" your lead.
• Inbound Only: All our leads come from customers who personally reached out to us. No cold calling. No chasing people who don’t want to talk.
• Concierge, Not "Closer": We take a consultative approach. You are an advisor helping families find the product that fits their lifestyle and budget.
• Life‑Work Balance: We work 10:00 AM to 6:00 PM. No late nights, and a consistent Tuesday–Saturday schedule so you can actually plan your life.

What’s in it for you?

Health & Wellness: Full QSEHRA Health Benefits (we contribute $512/month toward the plan of your choice).

Time Off: Generous PTO (80 hours in your first year) + 5 Paid Sick Days + Paid Holidays.

The Perks: Gym membership reimbursement, free snacks/drinks, and exclusive product discounts.

The Pay: Competitive salary + cash bonuses, sales incentives, and advanced team‑based commissions.

What you’ll be doing:

• Guiding the Journey: Managing the "concierge" experience through our CRM, following up with families via phone, email, and chat.
• Expert Advising: Becoming a pro on our hot tubs, playsets, and structures to help customers make the best choice.
• System Building: We are growing fast! We want someone who sees a "bottleneck" and helps us build a better system to fix it.
• Relationship Management: Maintaining productive, happy relationships with customers from the first hello to the final installation.

Who you are:

• A Team Player: You genuinely enjoy making your fellow employees better and uplifting those around you.
• Reliable & Action‑Oriented: You do what you say you’re going to do. When you see a problem, you don’t wait for permission—you take action.
• Tech‑Savvy: You’re comfortable with computers, CRMs, and online sales tools.
• A Positive Force: You bring a great attitude to the showroom every single day.

Qualifications:

High School Diploma (Bachelor’s preferred, but we value experience and personality more).

Ability to work Tuesday – Saturday, 10:00 AM – 6:00 PM.

Prior retail or customer service experience is a plus, but we are happy to train the right "people person."

Ready for something different? If you’re a self‑starter who is tired of the cut‑throat sales world and wants to work for a progressive, locally‑owned business that actually cares about your growth, we’d love to meet you.