Sales Consultant

Redwood Outdoors; New York (NY); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

Comprehensive health benefits

401k with company match

Learning and development allowance

Free sauna or cold plunge after 12 mos

Paid time off

Club membership benefits

Job summary

Redwood Outdoors in New York is seeking a customer-focused Sales Consultant to be the face of our showroom. You will lead the in-person shopping experience, deliver personalized consultations, and demonstrate premium outdoor wellness products to walk-in customers.

This full-time role offers base pay, commissions, a comprehensive benefits package, and opportunities to engage with local customers while representing a fast-growing e-commerce and retail brand.

Qualifications

• 2+ years of face-to-face retail sales experience (luxury, home goods, wellness, sporting goods, or similar preferred)
• Strong consultative sales skills (not transactional selling)
• Excellent verbal and written communication skills
• Comfortable using CRM and sales software tools
• Reliable attendance and strong work ethic
• Comfortable standing/walking for extended periods and lifting up to 40 lbs

Responsibilities

• Serve as the primary in-store expert for walk-in customers
• Deliver personalized consultations and live product demonstrations
• Guide customers through product selection with confidence and expertise
• Conduct scheduled consultations via showroom, phone, and video
• Tailor recommendations based on customer needs and space constraints
• Support customers from discovery through purchase decision
• Re-engage warm and inactive leads
• Support both online and in-store sales initiatives
• Maintain consistent CRM follow-up
• Maintain showroom presentation and merchandising standards
• Assist with inventory and opening/closing procedures
• Occasionally support local events or tradeshows
• Build trust through product knowledge and consultative selling
• Provide post-purchase support to ensure long-term satisfaction

Skills

Retail sales

Consultative selling

Verbal communication

CRM software

Attendance reliability

Physical stamina

Tools

CRM software

Sales software

Job description

Schedule: Full-time | 40 hours/week | Open availability Monday-Sunday | 10a-6p EST

Base Hourly: $27.88-$30.29

Full Benefits Included

Redwood Outdoors is a fast-growing e-commerce and retail brand specializing in premium Outdoor Saunas and Cold Plunge Tubs. We help customers bring high-end wellness experiences into their homes.

We are hiring a consultative, customer-focused Sales Consultant to be the face of our in-person retail experience. If you thrive in high-touch retail environments and enjoy selling premium lifestyle products, this is an opportunity to represent a wellness brand in a beautiful showroom setting with full benefits.

What You'll Do:

Lead the Showroom Experience

• Serve as the primary in-store expert for walk-in customers


• Deliver personalized consultations and live product demonstrations


• Guide customers through product selection with confidence and expertise

Manage Appointments (In-Person + Virtual)

• Conduct scheduled consultations via showroom, phone, and video


• Tailor recommendations based on customer needs and space constraints


• Support customers from discovery through purchase decision

Drive Sales Through Follow-Up

• Re-engage warm and inactive leads


• Support both online and in-store sales initiatives


• Maintain consistent CRM follow-up

Support Retail Operations

• Maintain showroom presentation and merchandising standards


• Assist with inventory and opening/closing procedures


• Occasionally support local events or tradeshows

Deliver a Premium Customer Experience

• Build trust through product knowledge and consultative selling


• Provide post-purchase support to ensure long-term satisfaction

What We're Looking For:

• 2+ years of face-to-face retail sales experience (luxury, home goods, wellness, sporting goods, or similar preferred)


• Strong consultative sales skills (not transactional selling)


• Excellent verbal and written communication skills


• Comfortable using CRM and sales software tools


• Reliable attendance and strong work ethic


• Comfortable standing/walking for extended periods and lifting up to 40 lbs

Preferred Experience:

• Tradeshow or event sales experience


• Experience in premium home, spa, or outdoor products


• Ability to communicate in Spanish is a strong plus

Compensation: As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into this position. However, pay is influenced by factors specific to applicants, including but not limited to skill set, level of experience, and education/certification(s).

Base: $27.88-$30.29 per hour

Commission: On Target $1,200/month

Company Bonus Plan

• Comprehensive health benefits package including Regence medical, Delta Dental, VSP vision, life insurance coverage, and long-term disability - multiple plan options including fully paid plans by Redwood Outdoors-Medical starts within 30 days of start date!


• 401k with Company Match after 6 months of employment


• $400 towards Learning and Development annually


• FREE Sauna or Cold Plunge after 12 months of employment + 50% all accessories


• Paid time off, including vacation days, sick days, and federal holidays


• Company sponsored recreational clubs - Golf, Sauna, Outdoors and Fitness!


• A dynamic and supportive work culture focused on teamwork and success

Location:

New York Showroom: 296 Wythe Ave, Brooklyn NY 11249

Retail Health and Personal Care Products

Employment Type:

Full-time, Non-exempt, Hourly

Redwood Outdoors is an Equal Opportunity Employer. Our policy is clear: there shall be no discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We welcome applications from a wide range of candidates, and selection will be based on individual merit alone.