Customer Success & Growth Specialist

Super Service Today; Danvers (MA); On-site; Full time

Benefits offered by this job

Paid training

Paid holidays and vacations

Medical/Dental/Vision benefits

Paid birthday

Job summary

A customer service company in Danvers, Massachusetts, is seeking dedicated individuals to join their team. The role involves answering calls, booking appointments, and helping convert leads into customers. This position provides a chance for personal growth through paid training and development opportunities. Ideal candidates are team players who are eager to learn and assist others, contributing to a supportive work environment with competitive benefits.

Qualifications

• Possess a love for serving and helping others.
• Strong communication and organizational abilities.
• Willingness to learn and be coached by mentors.

Responsibilities

• Answer inbound phone calls and book appointments for customers.
• Place outbound calls to convert marketing leads into customers.
• Assist team members as needed and take on additional responsibilities.

Skills

Love to serve and help others

Strong communication skills

Strong organizational skills

Eager to learn

Desire to be cross-trained

Willing to be coached

Job description

Grow your career, receive competitive benefits, and work with a team who, from the top down, prides itself on being a close-knit community. If you like making a difference in the lives of customers, Super Service Today is the perfect place for you.

We offer a broad range of paid opportunities, including development and training programs, ongoing personal growth, and competitive pay, that give you the chance to reach your full potential. We take great pride in empowering our people through constant learning, not just in the skills of the trade, but in leadership, in sales, and the life lessons that help them show up as their best selves, every single day, for their family, their coworkers, and their customers.

If this sounds like you, and you’re ready to be part of an awesome team, engage, and learn every day, then take the next step because we’d love to get to know you. Join us today and let's make a difference together!

What We Offer:

• Plenty of advancement opportunities
• Paid training (huge personal development opportunity)
• Growth opportunities
• Paid holidays and vacations (for FT)
• Medical/Dental/Vision (for FT)
• Your birthday is paid

Your Skill Set:

• Love to serve and help others
• Strong communication skills
• Strong organizational skills
• You enjoy challenging yourself to be better
• You are eager to learn and have a desire to be cross-trained so you can become a greater asset to our growing company
• You are willing to be coached by experienced mentors

What the Job Entails:

• Focus on membership sales and booking appointments from our existing customer base
• Answer inbound phone calls and book appointments for our customers
• Place outbound phone calls to convert marketing leads into customers
• Be a team player and help out wherever it is necessary
• Be willing to learn, grow and take on more responsibilities
• You understand the importance of serving others (your team members and our clients)

If you're dependable, hardworking, and enjoy staying busy, we'd love to have you join our growing team! Be part of a company where your work makes a difference and there are opportunities to grow.