Outbound Service Scheduler – Fast-Paced Call Center

Young Chrysler Dodge Jeep Ram of Morgan; Morgan (UT); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Automotive Group is hiring for Customer Service Representatives / Outbound Call Specialists at the Young Dodge Morgan location. If you excel in communication, enjoy helping customers, and thrive in a fast-paced team setting, this is a solid long-term career opportunity in the automotive industry.

In this role, you will connect with customers via calls, texts, and digital communications to schedule service appointments, follow up on maintenance needs, and support the service team.

Qualifications

• Previous experience in customer service, call center, or sales is a plus.
• Strong communication skills with a professional and friendly phone presence.
• Comfortable using technology and CRM systems.
• Ability to work independently and as part of a team.

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
• Deliver exceptional customer service while ensuring a high level of customer satisfaction
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities
• Answer customer inquiries and efficiently schedule service appointments
• Thrive in a fast-paced call center environment while meeting daily call and service targets

Skills

Customer service

Call center

CRM systems

Team player

Growth mindset

Job description

Young Automotive Group is hiring for Customer Service Representatives / Outbound Call Specialists at the Young Dodge Morgan location. If you excel in communication, enjoy helping customers, and thrive in a fast-paced team setting, this is a solid long-term career opportunity in the automotive industry.

In this role, you will connect with customers via calls, texts, and digital communications to schedule service appointments, follow up on maintenance needs, and support the service team.