Outbound Service Scheduler — Commission & Growth Opportunities

Young Chrysler Jeep Dodge Ram of Riverdale; Riverdale (UT); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

401k Retirement Plan

Health Insurance

Dental Insurance

Life Insurance

Disability Benefits

Paid Time Off (Up to 3 weeks per year)

Job summary

Young Automotive Group in Riverdale, UT is hiring Customer Service Representatives / Outbound Call Specialists at the Dodge Riverdale location. The role involves calling customers to schedule service appointments, sending reminders, and supporting the service team in a fast-paced, team-oriented environment.

A base pay of $15/hour plus commission and bonuses is offered. Strong communicators who enjoy helping customers and can work with CRM systems will thrive.

Qualifications

• Previous experience in customer service, call center, or sales is a plus
• Strong communication skills with a professional and friendly phone presence
• Comfortable using technology and CRM systems
• Ability to work independently and as part of a team
• Interest in growth opportunities within the organization
• Goal-driven with a positive attitude and strong work ethic
• Ability to pass a background check and pre-employment drug screen

Responsibilities

• Make outbound/inbound calls to customers regarding service appointments, maintenance reminders, and special offers
• Deliver exceptional customer service while ensuring a high level of customer satisfaction
• Utilize technology and CRM systems to track customer interactions and follow-up opportunities
• Answer customer inquiries and efficiently schedule service appointments
• Thrive in a fast-paced call center environment while meeting daily call and service targets

Skills

Customer service

Outbound calling

CRM systems

Communication skills

Teamwork

Tools

CRM systems

Job description

Young Automotive Group in Riverdale, UT is hiring Customer Service Representatives / Outbound Call Specialists at the Dodge Riverdale location. The role involves calling customers to schedule service appointments, sending reminders, and supporting the service team in a fast-paced, team-oriented environment.

A base pay of $15/hour plus commission and bonuses is offered. Strong communicators who enjoy helping customers and can work with CRM systems will thrive.