Outbound Sales Specialist: Upsell & Delight Clients

MCI; Little Rock (AR); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Life Insurance

Disability Insurance

Retirement Savings

Paid Training

Incentives and Rewards

Job summary

MCI, a leading BPO company, is seeking Outbound Sales Representatives in Little Rock, AR. This role involves making outbound calls, upselling products, and providing excellent service. Candidates should possess strong communication skills and a dedicated customer focus. With comprehensive training provided, this position is ideal for motivated individuals seeking growth opportunities within a dynamic environment.

Qualifications

• Must be 18 years of age or older.
• Customer service oriented, with strong interpersonal skills.
• Ability to maintain a positive and professional demeanor.

Responsibilities

• Make outbound calls to prospective customers.
• Upsell existing products and resolve support issues.
• Document and process customer orders accurately.

Skills

Organizational skills

Communication skills

Problem-solving

Conflict resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI, a leading BPO company, is seeking Outbound Sales Representatives in Little Rock, AR. This role involves making outbound calls, upselling products, and providing excellent service. Candidates should possess strong communication skills and a dedicated customer focus. With comprehensive training provided, this position is ideal for motivated individuals seeking growth opportunities within a dynamic environment.