Remote Outbound Sales Pro — Upsell & Delight Customers

MCI; Montgomery (AL); Hybrid; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth

Paid Training

Job summary

MCI is seeking an Outbound Sales Representative in Montgomery, Alabama, to engage with customers through outbound calls. The role involves upselling products and ensuring customer satisfaction. Ideal candidates should possess strong communication skills, organizational abilities, and a passion for customer service. MCI provides comprehensive training and career growth opportunities.

This position emphasizes building relationships and promoting products with a commitment to excellence. Candidates should be motivated and able to thrive in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• The ability to type swiftly and accurately (20+ words a minute).
• Strong team orientation and customer focus.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge base and training to accurately answer customer questions and sell appropriate products and services.
• Listen to customers, understand their needs, and resolve customer issues.

Skills

Organizational skills

Communication skills

Customer service orientation

Problem-solving

Ability to multi-task

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking an Outbound Sales Representative in Montgomery, Alabama, to engage with customers through outbound calls. The role involves upselling products and ensuring customer satisfaction. Ideal candidates should possess strong communication skills, organizational abilities, and a passion for customer service. MCI provides comprehensive training and career growth opportunities.

This position emphasizes building relationships and promoting products with a commitment to excellence. Candidates should be motivated and able to thrive in a fast-paced environment.