Remote Outbound CSR & Upsell Specialist

MCI; Killeen (TX); Presencial; USD 30.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off

Health Benefits

Career Growth

Paid Training

Descripción de la vacante

MCI Careers in Killeen, Texas, seeks Customer Service Representatives to support outbound sales campaigns. This role involves making outbound calls to customers, providing product information, and upselling services. Ideal candidates should possess strong communication skills and a customer-focused mindset. MCI offers competitive compensation, health benefits, and opportunities for career growth in a supportive environment. Join a team that values your contribution and rewards your hard work.

Formación

• Minimum age: 18 years.
• Typing speed of 20+ WPM.
• Familiarity with Windows operating systems.

Responsabilidades

• Make outbound calls to customers and prospects with professionalism and enthusiasm.
• Identify customer needs and deliver tailored product recommendations.
• Upsell and cross-sell services to maximize customer value.

Conocimientos

Strong verbal and written communication skills

Customer-focused mindset with empathy and patience

Excellent problem-solving and conflict resolution abilities

Ability to multitask and self-manage in a fast-paced environment

Educación

High school diploma or equivalent

Herramientas

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Descripción del empleo

MCI Careers in Killeen, Texas, seeks Customer Service Representatives to support outbound sales campaigns. This role involves making outbound calls to customers, providing product information, and upselling services. Ideal candidates should possess strong communication skills and a customer-focused mindset. MCI offers competitive compensation, health benefits, and opportunities for career growth in a supportive environment. Join a team that values your contribution and rewards your hard work.