Remote Inbound Sales Pro – Upsell & Delight Customers

MCI; Abilene (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Paid Training

Incentives & Rewards

Job summary

MCI, located in Abilene, Texas, is seeking Inbound Sales Representatives to handle customer inquiries and upsell products. The role requires excellent communication and organizational skills.

Ideal candidates are driven, customer-focused individuals with the ability to thrive in a fast-paced environment. MCI offers comprehensive training, health benefits, and opportunities for career advancement.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• The ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.
• Strong team orientation and customer focus.
• Ability to thrive in a fast-paced environment where change and ambiguity are prevalent.

Responsibilities

• Handle inbound and outbound contacts in a courteous, timely, and professional manner.
• Utilize knowledge and training to accurately answer customer questions.
• Listen to customers, understand their needs, and resolve issues.
• Accurately document and process customer orders.

Skills

Organizational skills

Communication skills

Conflict resolution

Customer service oriented

Problem-solving

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI, located in Abilene, Texas, is seeking Inbound Sales Representatives to handle customer inquiries and upsell products. The role requires excellent communication and organizational skills.

Ideal candidates are driven, customer-focused individuals with the ability to thrive in a fast-paced environment. MCI offers comprehensive training, health benefits, and opportunities for career advancement.