Outbound Sales Specialist — Home Services

Alta Fiber; Cincinnati (OH); Vor Ort; USD 40.000 - 52.000; Vollzeit

Zusammenfassung

altafiber seeks an energetic outbound sales agent to engage current and prospective customers for residential services such as phone, internet, and video. The role focuses on using lead lists, meeting sales targets, and delivering exceptional service in a fast-paced environment.

You will manage orders, input leads in Salesforce, and nurture ongoing relationships with customers while communicating altafiber’s promotions and referral program.

Qualifikationen

• 0–2 years of experience in sales or marketing preferred.
• Telecommunications or call center background preferred.
• Excellent communication and customer-service mindset.
• Ability to work in a fast-paced sales environment.

Aufgaben

• Engage current/prospective customers via outbound dialing to sell residential services (phone, internet, video).
• Assess customer needs and present altafiber bundles or promotions; close sales and upsell where appropriate.
• Place and track orders through multiple internal systems; input and manage leads in Salesforce.
• Build and maintain relationships with customers and communicate referral opportunities by email/phone.

Kenntnisse

Outbound dialing

Customer acquisition

Upsell

Communication skills

Product knowledge

Ausbildung

High School diploma or equivalent

Tools

Salesforce

MS Office

Jobbeschreibung

altafiber seeks an energetic outbound sales agent to engage current and prospective customers for residential services such as phone, internet, and video. The role focuses on using lead lists, meeting sales targets, and delivering exceptional service in a fast-paced environment.

You will manage orders, input leads in Salesforce, and nurture ongoing relationships with customers while communicating altafiber’s promotions and referral program.