Outbound Sales Representative

Consolidated Communications; United States; Remote; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k) matching

Medical, Rx, Dental and Vision insurance

Disability insurance

Flexible spending account

Health savings account

Life insurance

Paid vacation and personal days

Paid holidays

Employee Assistance Program

Job summary

An established industry player is seeking a motivated sales professional to drive customer acquisition in a fast-paced environment. This role involves executing strategic processes, maintaining high ethical standards, and achieving sales quotas while utilizing advanced sales technology tools. The ideal candidate will possess strong communication skills, critical thinking abilities, and a consultative sales approach to maximize revenue and customer satisfaction. Join a dynamic team that values collaboration and innovation, and enjoy a comprehensive benefits package that supports your growth and well-being.

Qualifications

• 2+ years of sales experience, preferably in telecommunications.
• Strong communication and consultative sales skills are essential.

Responsibilities

• Drive customer acquisition through outbound contact and various lead sources.
• Maintain a professional sales process ensuring the best fit of products.

Skills

Sales Skills

Critical Thinking

Problem-Solving

Communication Skills

Needs Analysis

Education

Undergraduate College Degree

Tools

Salesforce

CRM Systems

Sales Engagement Platform

Network Mapping Application

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

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Responsibilities

• Drives small and medium business customer acquisition through outbound contact and various lead sources in a fast-paced environment.
• Executes the Strategic Build Process and other capital strategies to identify near-net opportunities that require network builds; communicates required pricing thresholds and implementation process associated with network construction
• Maintain a professional, consultative sales process to ensure the best fit of products and services for small and medium business prospects; maximizing revenue and profitability for the company, and competitive advantages compared to other service providers, while maintaining the highest ethical standards
• Consistently achieve a monthly sales quota with various targeted metrics
• Meet established activity targets and key performance indicators, including outbound calls per day, follow up calls, quotes sent, sales, and connects, etc.
• Effectively balance new lead generation versus follow up efforts. Create a strong follow-up plan that will allow for greater efficiency and increased sales conversion rates.
• Handle all prospects with courtesy and professionalism; Establish and maintain a high level of prospect satisfaction in all interactions.
• Ability to work as part of a sales team, collaborate and share successes and challenges and continually foster a positive environment.
• Critical thinking and problem-solving skills are a must as they will be a staple of the sales process as well as within the team dynamic environment.
• Engages Sales Engineering resource to properly solution customers
• Leverages, outbound calls, inbound calls, video meetings, e-mail, chat and other medium to acquire sales
• Engages in deep discovery with all prospects to determine the appropriate disposition of the opportunity and proactively transfers leads to other sales groups when deemed out-of-scope
• Leverages all sales technology tools: Sales Engagement Platform, Network Mapping Application, CRM, Sales Engagement Platform, etc. to maximize sales efficiency and outcomes
• Order Data Entry - Inputs orders in multiple OES-s, tracks each customer through to install and maintains customer database in CRM and other systems
• Subject matter expert the industry, customers and competitors and market developments as well as all CCI promotions, pricing, simple and complex products, systems, marketing tactics and value proposition related to small and medium business segments.
• Ability to work independently and remotely. Reports for work remotely from their primary residence and engages in on camera video meetings, both internally and externally, in a distraction free environment in business casual attire.
• Must be able to multi-task, being on the phone and working with various systems including qualification, pricing, POS, internal and external chat, etc. as needed.
• Performs all other duties assigned.

Qualifications

• A minimum of two (2) years inside/outside sales experience; preferably in telecommunications industry
• Undergraduate College Degree preferred
• Technical Training or Knowledge:
  • A working knowledge of sales tools and techniques
  • Salesforce experience a plus
  • A thorough understanding of billing and order entry systems in the telecommunications industry or similar work-related history in like type products
  • Working knowledge in use of Word, Excel and Outlook required
• Ability to conduct a needs analysis (consultative approach), overcome objections, develop a strong sales pitch and effectively close sales.
• Ability to manage multiple prospects, pay close attention to detail, respond quickly to changing business needs and prioritize and organize effectively even when volume and workload exceed expectations.
• Must be able to demonstrate clear, excellent written and verbal communication skills both internally with the leadership team as well as externally with customers.
• Must have adequate internet bandwidth and reliability to perform the necessary job duties in all systems needed.

Physical Requirements

The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• General office environment, performing work on a computer
• Travel as required by the business

Benefits Offered

We are proud to offer a comprehensive and competitive benefits package:

• 401(k) matching
• Medical, Rx, Dental and Vision insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Life insurance
• Paid vacation and personal days
• Paid holidays
• Employee Assistance Program

Pay range (commensurate with skills and experience): $40,000 - $50,000 Plus Commission

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.