Commercial Accounts Executive

WorldNet Telecommunications LLC / Human Resources Group; Guaynabo (PR); On-site; USD 50,000 - 75,000; Full time

Job summary

WorldNet Telecommunications LLC in Guaynabo, Puerto Rico is seeking a Sales Professional responsible for building a quality pipeline of commercial accounts and managing all sales activities from prospecting to closing. The ideal candidate will have 5-10 years of B2B sales experience, particularly in telecommunications or technology, with strong communication skills and the ability to manage complex sales cycles. This role offers an opportunity to engage clients directly and contribute to revenue generation.

Qualifications

• Five to ten years of successful field sales experience with B2B services.
• Experience in the telecommunications or technology industry.
• Ability to manage multiple sales cycles simultaneously.

Responsibilities

• Build a robust quality pipeline of commercial accounts.
• Conduct prospecting and lead development daily.
• Close sales by demonstrating benefits to customers.

Skills

Complex solution selling

B2B sales

Communication skills

Critical thinking

Project management knowledge

Education

College degree

Business or IT education

Tools

CRM software

Reporting software

Job description

We are an Equal Employment Opportunity Employer and take affirmative action to recruit protected veterans and individuals with disabilities.

SUMMARY

Build a robust quality pipeline of commercial accounts to be closed in a timely manner. Responsible for all sales activities, from lead generation through close of products. Works within the sales support teams for the achievement of customer happiness, revenue generation and long‑term account goals in line with company vision and values.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Effective prospecting and lead development on a daily basis.
• Contact prospective customers through a combination of telephone and personal contacts, networking, and referrals to obtain appointments. Identify potential new customers through cold calling and/or canvassing within the assigned segment.
• Report and track prospects, sales efforts, and customer interactions.
• Manage pipeline for speedy progression of prospects to customers.
• Develop the best approach/strategy to move prospects through the funnel.
• Schedule and hold appointments with owners, IT managers or CFOs to assess telecommunications needs and other business challenges on a weekly basis, including if necessary ETS staff and/or managers as WorldNet support.
• Engage ETS staff in the technical aspects of the opportunity.
• Present products/services that are aligned to the customer's needs.
• Actively listen to others.
• Identify and agree specific requirements through effective questioning.
• Uncover each prospect’s pain or problem.
• Ensure a predictable forecast every month.
• Close sale by demonstrating benefit to the customer, explaining cost involved, and obtaining contract signatures.
• Handle all elements of the account, including daily communication with the client and internal resources.
• Consistently achieve and surpass assigned sales objectives each month.
• Document properly in the CRM system on a daily basis.
• Meet department overall KPI’s such as total visits, leads, proposals, closing ratio and quota objectives.
• Develop and maintain strong business relationships with clients to maximize new business opportunities and retain them on a monthly basis.
• Create and maintain a system for generating customer referrals.
• Participate in trade shows, industry events and customer entertainment activities, supporting sales, promotional and corporate events representing the company.
• Continuously learn through training, seminars and other learning methods about current and new products and services from WorldNet and its competitors to better understand market needs.
• Perform any other duty as required.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty in excellence. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

College degree is required. A business or information technology education background would be a benefit. Five to ten years of highly successful field sales experience of complex sophisticated solution selling with B2B services and also experience developing formal partnerships. Experience within the telecommunications and/or technology industry.

KNOWLEDGE, SKILLS & ABILITIES

• Ability to manage multiple complex sales cycles at the same time.
• Ability to translate telecom and technology knowledge into a business solution.
• Outstanding communication skills (bilingual, oral and written) for client presentations, supervisors and peers.
• Implement solution‑based sales strategies and uncover new business opportunities.
• Service oriented – actively look for ways to help people.
• Critical thinking – using logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Basic project management knowledge.
• Advanced computer knowledge able to produce high‑quality reports.
• Knowledgeable about current events and business trends.

PHYSICAL DEMANDS

Performing the duties of this job requires the employee to sit, stand, bend, and a normal range of hearing and vision.

WORK ENVIRONMENT

Meeting customers at various locations may require driving and long periods of travel. The work environment is usually quiet in an office setting, with continuous interruptions and a fast pace.

EMPLOYER'S RIGHT

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. WorldNet Telecommunications has the right to revise this job description at any time. This job description is not a contract for employment.

We are an Equal Employment Opportunity Employer and take affirmative action to recruit protected veterans and individuals with disabilities.