Outbound Operations Supervisor - Data-Driven Leader

NAPA; Anchorage (AK); On-site; USD 70,000 - 95,000; Full time

Job summary

NAPA is seeking an Outbound Operations Supervisor in Anchorage, AK to lead outbound shipping activities, design efficient processes, and ensure safe, timely loading and delivery of freight. You will guide the team, enforce safety rules, and collaborate with DC management to resolve shipping issues and optimize operations.

The role emphasizes engagement, problem-solving, and cost-saving initiatives, with responsibility for scheduling, asset protection, and adherence to quality standards across

Qualifications

• 1+ years’ experience within a distribution center or similar environment.
• Ability to comply with all safety requirements pertaining to job functions and general Distribution Center safety requirements.
• Strong interpersonal skills.
• Ability to develop and maintain cooperative working relationships with others.
• Strong organizational skills detail oriented.
• Basic computer skills required.
• Must be capable of lifting/moving heavy items up to 60 lbs.
• Must be forklift and pallet jack certified.

Responsibilities

• Supervising and implementing functions of efficient outbound operations by instructing employees how to perform work, monitoring progress and troubleshooting as needed.
• Designing and maintaining organization of truck yard operations, ensuring efficient organization of trailers, housekeeping, maintenance, and safety protocols are maintained.
• Ensuring adherence to security and safety rules and regulations, creating a safe environment for employees, including picking, sorting and truck load procedures.
• Proactively maintains awareness of budget planning and enforces cost-saving initiatives and process improvements.
• Supervises and provides leadership to warehouse associates, promoting engagement to solve problems and make good operational decisions.
• Investigates and resolves shipping errors; mitigates future issues with the team.
• Schedules team hours to ensure peak period coverage and efficiency.
• Protects company assets ensuring all equipment is used and maintained properly and shipments are received with proper receipts.
• Leads efficient and accurate methods of processing outbound orders, cross/docks, stock orders, special orders, UPS, Will Call and other orders as applicable.
• Identifies opportunities for cost reduction and implements process improvements to enhance operational efficiency.
• Fosters a culture of engagement and empowerment, mentors team members, and facilitates problem-solving and decision-making.

Skills

Interpersonal skills

Leadership

Organizational skills

Safety compliance

Forklift certification

Pallet jack certification

MS Office

Promapp

Power BI

Visio

Lean Six Sigma

Data analysis

Problem solving

Communication

Education

High School Diploma or GED

Tools

MS Office

Promapp

Power BI

Visio

Forklift certification

Pallet jack certification

Job description

NAPA is seeking an Outbound Operations Supervisor in Anchorage, AK to lead outbound shipping activities, design efficient processes, and ensure safe, timely loading and delivery of freight. You will guide the team, enforce safety rules, and collaborate with DC management to resolve shipping issues and optimize operations.

The role emphasizes engagement, problem-solving, and cost-saving initiatives, with responsibility for scheduling, asset protection, and adherence to quality standards across