Outbound Logistics Supervisor — 3PL Operations Lead

Apply now!; Louisville (KY); On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching up to 6%

Paid time off and holidays

Flexible spending accounts

Employee assistance program

Tuition reimbursement

Job summary

Arvato is seeking an Outbound Supervisor in Louisville to ensure timely order completion, manage labor resources, and prioritize orders with precision. You will coordinate pick/pack/ship operations and oversee the shipping process to meet customer expectations.

The role requires 3 years of supervisory experience and familiarity with a WMS environment. A bachelor’s degree is preferred and Kronos/Excel proficiency is expected for reporting and metrics.

Qualifications

• 3 years of Supervisory experience or equivalent work experience.
• A bachelor’s Degree is preferred.
• 3 years in a WMS environment.
• Experience with inventory research.

Responsibilities

• Supervise and manage the labor and equipment of the Pick/Pack/Ship operation.
• Ensure on-time completion and maintain the quality of orders to meet customer requirements.
• Oversee direct shipping, pick, pack, and traffic.
• Supervise and coordinate the activities of employees.
• Receiving of materials.
• Transferring of materials.
• Hire and ensure proper training of new employees for picking, packing, and shipping departments.
• Ensure proper procedures are adhered to and up to date for the control tower for current and new customers.
• Performance management of all employees (KPIs).
• Document, update, and ensure procedures and quality processes are followed.
• Maintain supplies and equipment levels for the department.
• Monitor and adhere to customer requests and vendor-specific shipping requirements.
• Update and maintain Kronos and Metrics in Excel, as it relates to WMS reporting.
• Monitor picking, packing, and shipping functions on the floor.
• Ensure that shift-end specific procedures with all shipping systems are completed, and floor end-of-shift close-outs are followed.

Skills

Supervisory experience

WMS experience

Inventory research

Education

Bachelor's degree preferred

Tools

Kronos

Excel

WMS

Job description

Arvato is seeking an Outbound Supervisor in Louisville to ensure timely order completion, manage labor resources, and prioritize orders with precision. You will coordinate pick/pack/ship operations and oversee the shipping process to meet customer expectations.

The role requires 3 years of supervisory experience and familiarity with a WMS environment. A bachelor’s degree is preferred and Kronos/Excel proficiency is expected for reporting and metrics.