Outbound Dispatch Lead: Optimize Routes & Fleet

Wrist North America Inc; Pasadena (TX); On-site; USD 70,000 - 95,000; Full time

Job summary

Wrist North America Inc in Pasadena, TX is seeking an Outbound Dispatch Lead to ensure safe, timely and cost-effective delivery execution. You will publish and manage the daily Driver and Delivery Day Plan, optimize internal capacity, and monitor Hours of Service to prevent delays.

You will coordinate with vessels, terminals, customers, and 3PLs, maintain a real-time dispatch board, ensure PODs are captured, and participate in after-hours coverage.

Qualifications

• 3+ years of Transportation Dispatch experience in a multi-stop, time-sensitive operation.
• Working knowledge of DOT Hours of Service and Hazmat shipping requirements.
• Strong ability to communicate across Drivers, Warehouse, Sales, Purchasing and customers.

Responsibilities

• Create, publish, and actively manage the daily Driver and Delivery Day Plan.
• Coordinate delivery appointments with Vessels, Terminals, Customers, Agents, Vendors and Boarding Representatives.
• Maintain an accurate, real-time Dispatch board accessible to the entire team.
• Ensure a signed POD is captured from the individual receiving every shipment.
• Escalate missing PODs before invoicing or collection is impacted.

Skills

Route planning

Driver scheduling

GPS/telematics

DOT Hours of Service

Communication

Team leadership

Education

High school diploma or GED

Tools

Geotab

AX

Excel

Outlook

Teams

Job description

Wrist North America Inc in Pasadena, TX is seeking an Outbound Dispatch Lead to ensure safe, timely and cost-effective delivery execution. You will publish and manage the daily Driver and Delivery Day Plan, optimize internal capacity, and monitor Hours of Service to prevent delays.

You will coordinate with vessels, terminals, customers, and 3PLs, maintain a real-time dispatch board, ensure PODs are captured, and participate in after-hours coverage.