Logistics Dispatch Lead - Route Optimization & Leadership

Lonestar-Electric-Industrial-Supply; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Vision insurance

401(k) match

Paid Time Off

Specified Paid Holidays

Job summary

Lonestar Electric Supply is seeking a Dispatch Lead to supervise a team that schedules drivers for pickup and delivery of electrical tools and supplies. You will ensure safe, efficient, and timely services while delivering superior customer support.

The role emphasizes dependability, promptness, and engagement, with a focus on meeting customer goals and upholding our MAKE IT HAPPEN ethos. Experience in dispatch management and strong communication are important.

Qualifications

• 2-3 years of experience in a dispatch or management role overseeing shipping associates.
• Excellent verbal and written communication skills.
• Strong organizational skills to prepare and assign routes.
• Strong leadership skills to ensure drivers' compliance with direction and assignments.
• Basic understanding of geographical area and mapping programs to facilitate efficient routing.
• Proficient with or able to quickly learn dispatch and recordkeeping systems.
• Ability to work at a fast pace and under pressure.
• Thorough understanding of shipping industry.

Responsibilities

• Schedules drivers for pick-up and delivery; selects most efficient routes for each driver.
• Oversees equipment availability; assigns drivers, trucks, and extra drivers when needed.
• Consolidates orders into truckloads for specific destinations.
• Anticipates weather complications along routes and at the drivers' destinations; communicates delays and route changes as necessary.
• Maintains radio and/or phone contact with drivers; receives and dispatches response and emergency aid when needed.
• Maintains and reviews billing and operation records; monitors daily logs for errors and/or compliance violations.
• Monitors drivers' working hours to ensure compliance with federal and state laws and regulations.
• Provides support and training to other Dispatch Associates as needed.
• Oversees maintenance and repair schedules for vehicles.
• Performs other related duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Leadership

Route planning

Dispatch software

Tools

Dispatch software

Job description

Lonestar Electric Supply is seeking a Dispatch Lead to supervise a team that schedules drivers for pickup and delivery of electrical tools and supplies. You will ensure safe, efficient, and timely services while delivering superior customer support.

The role emphasizes dependability, promptness, and engagement, with a focus on meeting customer goals and upholding our MAKE IT HAPPEN ethos. Experience in dispatch management and strong communication are important.