Outbound Customer Service & Admin Assistant – Growth

Manufacturing Inc; Palmer (MA); On-site; USD 25,485 - 27,552; Full time

Job summary

A dynamic manufacturing company in Massachusetts is seeking an Outbound Customer Service / Administrative Assistant to join their team. This role involves making outbound calls, responding to customer inquiries, and providing essential administrative support. Ideal candidates will have excellent communication skills, be detail-oriented, and proficient in Microsoft Office. The position offers a pay range of $18.50 - $20.00 per hour with significant growth potential within the company.

Qualifications

• Must possess excellent communication and interpersonal skills.
• Strong organizational skills and ability to multitask effectively.
• Proficiency in computer applications including Microsoft Office Suite.

Responsibilities

• Make outbound calls to customers for information and feedback.
• Respond to customer inquiries via phone and email.
• Maintain accurate customer records and update databases.
• Process orders and handle customer requests.

Skills

Excellent communication and interpersonal skills

Strong organizational and multitasking abilities

Proficiency in Microsoft Office Suite

Ability to work independently

Detail-oriented

Positive attitude

Job description

A dynamic manufacturing company in Massachusetts is seeking an Outbound Customer Service / Administrative Assistant to join their team. This role involves making outbound calls, responding to customer inquiries, and providing essential administrative support. Ideal candidates will have excellent communication skills, be detail-oriented, and proficient in Microsoft Office. The position offers a pay range of $18.50 - $20.00 per hour with significant growth potential within the company.