Outbound Collections Representative - WFH (Must live in IL)

Prince Perelson & Associates; Chicago (IL); Remote; USD 51,577,000 - 60,174,000; Full time

Benefits offered by this job

Permanently remote (WFH)

Day One benefits: Medical, Dental, VIs

401(K) matching + Roth option

PTO & paid holidays

Job summary

PrincePerelson & Associates is seeking experienced Outbound Collections Agents to join our remote team. Ideal candidates enjoy solving problems, making high‑volume calls, and helping customers find solutions for past‑due payments from home.

Requirements include 1–2 years of outbound collections experience within the last few years, ability to create payment plans, and a commitment to excellent customer service while meeting KPI targets.

Qualifications

• 1–2 years of full‑time outbound collections experience within the last 3–5 years.
• Experience creating payment plans and finding solutions for customers.
• Ability to provide above‑and‑beyond service and hit metrics.

Responsibilities

• Make outbound calls to collect overdue payments on personal loans.
• Assist customers in finding the best payment plan for their situation.
• Accurately record customer information in their accounts.

Skills

Outbound collections experience

Payment plan creation

Independent problem solver

Hit KPI goals

Tools

Various computer programs

Job description

Added - 09/11/26 Outbound Collections Representative - WFH (Must live in IL) Collections Chicago , Illinois | Direct Hire

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Outbound Collections Representative - WFH (Must live in IL) Must live inUtah, Illinois, Indiana, Missouri, Iowa, Wisconsin, Wyoming, or Texas Pay: $18.00/hr to $21.00/hr (depending on experience) plus Monthly Bonuses up to $400-$800 (commissions uncapped!) Start date: October 5th

PrincePerelson & Associates is seeking experienced Outbound Collections Agents to join our remote team. If you thrive on solving problems, making high-volume calls, and helping customers find solutions for past-due payments, we want to hear from you!

Requirements:

• 1 to 2 years of full-time outbound collections experience within the last 3-5 years is a must.
• Experience creating payment plans and finding solutions for customers
• Ability to provide above-and-beyond service
• Confidence in hitting metrics, KPI’s, and goals
• Experience working with various computer programs

Outbound Collections Representative - WFH (Must live in IL) Must live inUtah, Illinois, Indiana, Missouri, Iowa, Wisconsin, Wyoming, or Texas Pay: $18.00/hr to $21.00/hr (depending on experience) plus Monthly Bonuses up to $400-$800 (commissions uncapped!) Start date: October 5th

PrincePerelson & Associates is seeking experienced Outbound Collections Agents to join our remote team. If you thrive on solving problems, making high-volume calls, and helping customers find solutions for past-due payments, we want to hear from you!

Requirements:

• 1 to 2 years of full-time outbound collections experience within the last 3-5 years is a must.
• Experience creating payment plans and finding solutions for customers
• Ability to provide above-and-beyond service
• Independentproblem solver
• Confidence in hitting metrics, KPI’s, and goals
• Experience working with various computer programs

Responsibilities:

• Make outbound calls to collect overdue payments on personal loans
• Assist the customer with finding the best payment plan for them
• Accurately record customer information into their accounts

Benefits:

• Permanently remote (WFH)- Must be located inUtah, Illinois, Missouri, Iowa, Wisconsin, Wyoming, or Texas
• DAY ONE benefits: Medical, Dental, Vision
• $400-$800 avg. earning potential on monthlybonuses and uncapped commissions
• Connected teams and leadership
• 401(K) matching plus a Roth option
• PTO & paid holidays off

PrincePerelson & Associates is an Equal Opportunity Employer and complies with all provisions of the EEO and ADA laws. We do not discriminate in our employment practices on the basis of race, color, religion, national origin, sex (including sexual orientation and sexual identity), age, genetic information, parental status, military status, disability, or any non-merit-based factors or other federal, state, or locally protected class. All applicants applying for U.S. job openings must be authorized to work in the United States. #INDOOS