Legal Commercial Collector Specialist

Brown & Joseph AR Management | an ARMStrong IS Company; Itasca (IL); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Commission and bonuses

Health, dental, and vision coverage

401(k) with company matching

Generous paid time off policy

Paid holidays immediately upon hire

Job summary

A financial services company is seeking a remote Legal Commercial Collector Specialist to collect outstanding balances and coordinate resolution of customer accounts. Candidates should possess collections or customer service experience and be proficient with Microsoft Office. Responsibilities include making calls, negotiating payments, and maintaining professionalism. Compensation starts at $17-19 per hour plus commission and benefits package including health coverage and a generous paid time off policy.

Qualifications

• Collections, sales, telemarketing, customer service or call center experience preferred.
• Basic proficiency with Microsoft Office, strong computer skills.
• Strong attention to detail and goal oriented.

Responsibilities

• Make minimum of 80 outbound/inbound calls.
• Negotiate payment arrangements.
• Work closely with Client Support to resolve disputes.

Skills

Collections experience

Sales skills

Critical Thinking

Interpersonal skills

Detail-oriented

Tools

Microsoft Office

Job description

Legal Commercial Collector Specialist (Remote)

Brown & Joseph AR Management | an ARMStrong IS Company is seeking a Collections Specialist to collect outstanding balances, provide documentation, coordinate resolution of disputed invoices, and elevate high-risk customer accounts when necessary.

Job Responsibilities

• Minimum of 80 outbound/inbound calls
• Negotiate payment in full or secure a payment arrangement
• Create a sense of urgency on non‑paying debtors
• Work closely with Client Support Representative to resolve disputes
• Strong work ethics and integrity
• Remain professional at all times
• Meet/exceed monthly phone, activity & fee quota’s

Job Requirements

• Collections, sales, telemarketing, customer service or call center experience preferred
• Basic proficiency with Microsoft Office, data entry and strong computer skills, excel preferred
• Critical Thinker
• Basic Math and Writing skills
• Strong attention to detail and goal oriented
• Ability to deescalate adverse situations
• Strong interpersonal, communication and organizational skills

Compensation and Benefits

• $17-19per hour PLUS commission and bonuses
• Benefit package with health, dental, vision, life and disability coverage options
• 401(k) retirement plan option with company matching
• Generous paid time off policy - start with 18 days per year
• Paid holidays immediately upon hire - 7 standard holidays & 2 floating holidays of your choice

We look forward to you joining our team!!