Collections Specialist

PrincePerelson and Associates; Utah; Remote; USD 24,796 - 28,929; Full time

Benefits offered by this job

Permanently remote (WFH)

Monthly bonuses up to $1,000

Connected teams and leadership

401(k) matching plus a Roth option

PTO & paid holidays off

Job summary

A leading recruitment agency is seeking a Collections Representative in the United States. The role offers remote flexible working conditions and involves making outbound calls to collect overdue payments. Candidates should have 1 to 2 years of recent collections experience, a commitment to customer service, and a goal-oriented mindset. This position provides an attractive pay range of $18.00/hr to $21.00/hr, plus monthly bonuses and benefits like 401(k) matching and paid time off.

Qualifications

• 1 to 2 years of outbound collections experience within the last 3 years is required.
• Ability to provide above and beyond service.
• Confidence in hitting metrics, KPI’s, and goals.

Responsibilities

• Make outbound calls to collect overdue payments.
• Assist the customer with finding the best payment plan for them.
• Accurately record customer information into their accounts.

Skills

Outbound collections experience

Customer service

Confidence in metrics

Computer program proficiency

Job description

PrincePerelson and Associates provided pay range

This range is provided by PrincePerelson and Associates. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $21.00/hr

Additional compensation types

Annual Bonus

Direct message the job poster from PrincePerelson and Associates

$18.00/hr to $21.00/hr (DOE) + Monthly Bonuses up to $600-$1,000

Location

Positions are available for those who live in Utah, Illinois, Indiana, Missouri, Iowa, Wisconsin, or Wyoming

Calling all collections representatives! If you have previous collections experience we want to talk to you! We are looking to hire people who have made a high volume of outbound calls, aren’t hesitant to pick up the phone, and want to find solutions to past‑due payments. If you enjoy challenges and have previous experience with collections – apply today!

Requirements of the Collections Representative

• 1 to 2 years of outbound collections experience within the last 3 years is required.
• Ability to provide above and beyond service
• Confidence in hitting metrics, KPI’s and goals
• Experience working with various computer programs

Perks as the Collections Representative

• Permanently remote (WFH) - Must be located in Utah, Illinois, Missouri, Iowa, Wisconsin, or Wyoming
• $600-$1,000 avg. earning potential on monthly bonuses
• Connected teams and leadership
• 401(k) matching plus a Roth option
• PTO & paid holidays off

Responsibilities of the Collections Representative

• Make outbound calls to collect overdue payments
• Assist the customer with finding the best payment plan for them
• Accurately record customer information into their accounts

PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Customer Service

Industries: Insurance