Orthopedics Practice Coordinator & Scheduling Pro

massgeneralbrigham; Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking an administrative professional to support clinical service operations at 55 Fruit Street in Boston. You will perform clerical tasks, manage patient scheduling, check-in/out, and assist with billing and records to ensure smooth patient flow.

The role requires working with office systems, handling routine inquiries, and maintaining organized records. Prior office experience and a high school diploma are required, with the position offering a standard 40-hour

Qualifications

• Proficiency with all Office Suite, knowledge of office operations and standards.
• Ability to use the phone system, manage more non-routine phone calls, and solve routine issues as appropriate.
• Communicating effectively in writing for the audience and conveying information clearly.
• Understanding written sentences and paragraphs in work-related documents and drafting emails/memos/letters clearly.
• Managing one's own time and time of others.
• Well-organized with good time management to handle multiple tasks and follow protocols.

Responsibilities

• Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients and answer routine inquiries.
• Schedule appointments and coordinate check-in/check-out activities.
• Process patient billing forms and file/scan documents to records.
• Open and distribute unit mail or faxes and support registration and scheduling systems.

Skills

Time management

Communication

Multitasking

Education

High School Diploma or Equivalent

Tools

Office Suite

Job description

Mass General Brigham is seeking an administrative professional to support clinical service operations at 55 Fruit Street in Boston. You will perform clerical tasks, manage patient scheduling, check-in/out, and assist with billing and records to ensure smooth patient flow.

The role requires working with office systems, handling routine inquiries, and maintaining organized records. Prior office experience and a high school diploma are required, with the position offering a standard 40-hour