Orthopedics MedTech Sales Associate – Surgeon Support

Johnson & Johnson Co.; West Chester (Chester County); On-site; USD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson is seeking a Sales Associate for the Orthopaedics segment in Dallas, TX. You will provide clinical and customer support in hospitals, assist surgeons in the OR, manage equipment and orders, and help maintain relationships with surgeons and accounts across a geographic territory.

The role emphasizes product knowledge, teamwork with clinical and sales colleagues, and ensuring high-quality service while meeting sales objectives. Travel and hospital logistics are required.

Qualifications

• Bachelor’s Degree or
• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience or
• Minimum of 4 years of professional and/or related experience or
• Recently transitioned from Active Military Duty

Responsibilities

• Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
• Guide and assist surgeons in the operating room through their clinical and product knowledge. Use product knowledge to present, demonstrate, and ensure proper utilization of DePuy Synthes products
• Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays; Provide Operating Room and Sterile Processing Department consultation
• Troubleshoot and provide other technical assistance; handle customer requests, effectively manage hospital billing, create/close purchase orders
• Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels. Prepare sales reports and documents as required
• Maintenance, tracking and effective deployment of equipment, and assets throughout assigned area ensuring product availability. Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offering meet highest quality standards.
• Focus on customer satisfaction and retention; and improving the customers’ insights into DePuy Synthes tangible and non-tangible value proposition and solutions. Differentiate DPS’s products versus competition by providing the customer unique insights.

Education

Bachelor’s Degree

Medical Certification (CST, PT, etc.)

4+ years of professional and/or related experience

Active Military Transition

Tools

Valid Driver’s License

Job description

Johnson & Johnson is seeking a Sales Associate for the Orthopaedics segment in Dallas, TX. You will provide clinical and customer support in hospitals, assist surgeons in the OR, manage equipment and orders, and help maintain relationships with surgeons and accounts across a geographic territory.

The role emphasizes product knowledge, teamwork with clinical and sales colleagues, and ensuring high-quality service while meeting sales objectives. Travel and hospital logistics are required.