Orthopedics Front Desk & Patient Concierge

Trinity Health; Fresno (CA); Sur place; USD 32 000 - 39 000; Plein temps

Résumé du poste

Trinity Health’s SAMF Orthopedics Office in Fresno, CA seeks a Front Office Representative. This M-F, day shift role is the first point of contact, handling front desk duties and providing excellent customer service face-to-face and over the phone.

You will support patient services, coordinate with clinical and service staff, and maintain accuracy in scheduling, phone etiquette, and medical office systems. A high school diploma, CPR certification, and prior front office experience are preferred.

Qualifications

• High school diploma or equivalent is required.
• Two (2) years of prior experience as a health care front office assistant/receptionist is preferred.
• Current American Heart Association (AHA) Healthcare Provider CPR card is required.
• Knowledge of Medical Terminology is preferred.

Responsabilités

• Be the first point of contact for patients and visitors.
• Provide excellent customer service via phone and in person.
• Collaborate with clinical and service staff to support patient services.

Connaissances

Customer service

Multi-tasking

Computer skills

Medical office software

Communication skills

Team collaboration

Attention to detail

Formation

High school diploma or equivalent

Outils

Medical systems

Description du poste

Trinity Health’s SAMF Orthopedics Office in Fresno, CA seeks a Front Office Representative. This M-F, day shift role is the first point of contact, handling front desk duties and providing excellent customer service face-to-face and over the phone.

You will support patient services, coordinate with clinical and service staff, and maintain accuracy in scheduling, phone etiquette, and medical office systems. A high school diploma, CPR certification, and prior front office experience are preferred.